Privacy Policy
Who we are
Our website address is: https://festicrafts.com.
At Festicrafts.com, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase our digital products.
1. Information We Collect
When you interact with our website, we may collect the following types of information:
- Personal Information: Name, email address, billing details, and other information provided during checkout.
- Payment Information: We use third-party payment gateways to process payments securely. We do not store your credit/debit card details.
- Technical Information: IP address, browser type, operating system, and usage data collected via cookies or analytics tools.
2. How We Use Your Information
We use the collected information to:
- Process and deliver your digital product purchases
- Send order confirmations and download links
- Respond to your customer support queries
- Improve our website, products, and user experience
- Send occasional updates or promotional emails (only if you opt in)
3. Cookies and Tracking
Our website uses cookies to enhance your browsing experience and collect usage statistics. You can control cookies through your browser settings. By using our website, you consent to our use of cookies.
4. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted third-party service providers (e.g., payment processors, email delivery services) solely for the purpose of operating our website and fulfilling your orders.
5. Data Security
We take data protection seriously and implement security measures to safeguard your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, so we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information
- Opt out of receiving marketing emails
- Request a copy of the data we hold about you
To exercise any of these rights, contact us at support@festicrafts.com.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies before sharing any personal information.
8. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect or store information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date. We encourage you to review it periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please reach out to us:
📧 Email: support@festicrafts.com